- Library of Congress (DC) - http://www.loc.gov/rr/askalib/
- An online reference service (via email) from the Library of Congress. Live chat available for certain subject areas.
- Auburn University (AL) - http://www.lib.auburn.edu/askref.html
- Ask a Librarian email reference service for the faculty, staff and students of Auburn University.
- New York State Library (NY) - http://www.nysl.nysed.gov/refserv.htm
- Guidelines for users submitting reference questions to the New York State Library via email.
- Florida International University (FL) - http://www.fiu.edu/~library/services/asklib.html
- Email or chat with a FIU Reference Librarian.
- Kentucky Virtual Library (KY) - http://www.kyvl.org/html/ref/helpform.shtml
- Online form to submit questions to the librarians at the Kentucky Virtual Library.
- National Library of Scotland - http://www.nls.uk/info/readingrooms/askalibrarian.html
- Global, web-based reference service from the National Library of Scotland.
- Lappponica - Northern information search (SE) - http://www.lapponica.net/
- Information on Lapland, North Calotte and Barents Euro-Arctic, sami people. Provided via email by libraries and museums in Lapland. In Finnish, English and Swedish.
- Internet Public Library - http://www.ipl.org/div/askus/
- Volunteer librarians answer general questions or provide starting places for research at the IPL Reference Center.
- Seattle Public Library (WA) - http://www.spl.org/default.asp?pageid=help_ask
- Seattle Public Library's Quick Information Center offers phone, email and live chat reference service.
- Answerland (OR) - http://oregonlibraries.net/
- Oregon's Live Information Service, email or chat live with a reference librarian.
- Santa Monica Public Library (CA) - http://www.smpl.org/forms/email_reference.htm
- Librarians at Santa Monica Public will answer questions via email or fax.
- State Library of Tasmania - http://reftracker.statelibrary.tas.gov.au/reftracker/reft100.aspx?key=sltclient
- Form for submitting a reference enquiry to the State Reference Service in Tasmania.
- Newton Gresham Library (TX) - http://shsu.cb.docutek.com/vrlplus/vrl_entry.asp
- Online reference services (email and chat) for students, faculty, and staff of Sam Houston State University, TX.
- Free Library of Philadelphia (PA) - http://libwww.library.phila.gov/faq/eref.cfm
- The Free Library of Philadelphia answers reference questions via an email form and live chat.
- Tartu University Library, Estonia - http://www.utlib.ee/en/index.php?cat=ref
- Quick answers to brief questions about materials in the library's reference collection.
- People's Network - http://www.peoplesnetwork.gov.uk/
- Electronic reference library combining resources of the UK's public libraries. Ask questions and check the archives for previous answers. Find readers' groups and reading links.
- Ask a Librarian: Info 24/7 - http://www.hpl.lib.tx.us/services/askalibrarian.html
- Info 24/7 is a chat reference service with real-time online assistance by Houston Public Library staff as well as librarians nationwide.
- Southwest Minnesota State University Library - http://www.southwestmsu.edu//library/form84.cfm
- During the academic year, reference librarians are willing to answer short reference questions by e-mail.
- Ask Why KY? - http://www.askwhyky.org/
- An online live reference site where librarians answer your general reference questions, in email or via chat. Sponsored by Kentucky public libraries.
- Text A Librarian - http://www.textalibrarian.com
- Provides reference and library resources via SMS text messages.
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